An HbA1c of 14% (about 130 mmol/mol) corresponds to an average glucose of roughly 350 mg/dL. That is severe hyperglycaemia. I assumed this is an adult with type 2 diabetes, since you gave no age or type. Type 1, pregnancy, children and acute illness are handled differently.
1. Check for an emergency first
Send the patient to hospital the same day if any of these are present:
- Vomiting, abdominal pain, rapid or deep breathing, or fruity breath. These suggest diabetic ketoacidosis (DKA).
- Marked dehydration, confusion or drowsiness. These suggest a hyperosmolar state.
- Inability to keep fluids down, or an intercurrent infection.
Check capillary glucose, urine or blood ketones, electrolytes, creatinine and venous gas as needed. Rapid weight loss, ketosis or a young or lean patient raises the possibility of type 1 diabetes or LADA (latent autoimmune diabetes in adults). In that case insulin is essential and should not be delayed.
Also confirm the HbA1c is credible. Anaemia, haemoglobinopathy, uraemia and recent transfusion can distort it (Harrison's, "Pharmacologic Treatment of Diabetes"). If it looks inconsistent, compare it with fingerstick glucose or fructosamine.
2. Type 2 diabetes, stable and no ketosis (outpatient)
Start insulin, or consider a GLP-1 RA.
- The ADA Standards of Care 2026 say to consider insulin whatever the background therapy or disease duration if symptoms are present or A1C is above 10% or glucose is 300 mg/dL or higher (ADA 2026, section 9).
- Insulin is especially indicated if there is catabolism (weight loss, hypertriglyceridaemia, ketosis).
- If there is no evidence of insulin deficiency, a GLP-1 RA or dual GIP/GLP-1 RA (tirzepatide) is preferred over insulin in the ADA 2025 guidance. These agents carry less hypoglycaemia and weight gain. The ADA also notes that evidence is scarce when baseline A1C is above 10-12%.
- The usual plan is basal insulin (for example glargine or degludec) started at about 10 units/day or 0.1-0.2 units/kg/day. Titrate by 2 units every 3 days to a fasting glucose of 80-130 mg/dL. These numbers come from standard practice, not from the sources I retrieved.
- If the basal dose passes about 0.5 units/kg/day and A1C is still above target, add a GLP-1 RA or prandial insulin.
Add or continue metformin if eGFR allows, building up gradually. SGLT2 inhibitors are good for heart and kidney protection, but avoid them while ketosis is a concern or the patient is catabolic.
Lifestyle: target at least 10% weight loss, adjust the diet, and aim for 150 minutes of exercise per week. These are the foundations of all type 2 treatment (Symptom to Diagnosis, "Treatment of Hyperglycemia").
Expect to simplify later. As glucose toxicity resolves, you can often reduce or stop insulin and move to non-insulin agents (ADA 2026).
3. Check for complications and reduce risk
- Eyes: do a dilated eye exam before or soon after starting tight control. Very rapid lowering can transiently worsen retinopathy.
- Kidneys: check urine albumin/creatinine ratio and eGFR.
- Feet: examine them for neuropathy.
- Heart: check blood pressure and lipids, and start a statin per risk. Check for cardiovascular disease.
- Other: screen for depression and review any steroids or other drugs that raise glucose.
4. Targets and follow-up
- Target an HbA1c below 7% for most adults. Relax this for the frail elderly, those with limited life expectancy, and those at high hypoglycaemia risk (Symptom to Diagnosis; Harrison's).
- Check home glucose or use CGM. Patients on multiple daily insulin doses should test several times a day.
- Recheck HbA1c every 3 months while not at goal or while changing therapy, then every 6 months once stable.
- Teach hypoglycaemia recognition and treatment, injection technique and sick-day rules. Prescribe glucagon if the patient is on insulin and at high risk.
- Expect a drop of roughly 1-2% or more over the first 3 months, but this varies. A 2026 meta-analysis looked at intensive insulin plus non-insulin agents in type 2 diabetes (PMID 42898168). I saw only its title, so I can't quote its findings.
5. If it is type 1 diabetes
Use basal-bolus insulin or a pump, ideally with CGM, plus carbohydrate counting education and ketone monitoring. Do not rely on oral agents.
Send me the patient's age, diabetes type, symptoms, weight, renal function, current medications and whether ketones are present. I can then give a more specific plan.