attachment
attachment

I want to resolve the problem

analyse_media
Reading File
Searching the Web

"Device error: 7095" "Screen transportation communication error"

The message is:
Device error 7095
Scanner cannot operate. Screen transportation communication error.
The cassette will eject, but the imaging plate/screen will not be erased. Manually erase it after the error is acknowledged.
This is a CR reader internal transport/communication fault, not usually a workstation or patient-study problem. It typically involves the cassette transport mechanism, its sensors, motor/controller, internal cable connection, or reader power/initialization.

What to do now

  1. Do not use the cassette for another exposure until it has been manually erased.
    The image plate may still contain the previous latent image, creating an artifact or image carryover.
  2. Click OK to eject the cassette.
  3. Label and set aside the cassette. Then erase it using the approved manual erase procedure for your CR system before returning it to service.
  4. Check simple external causes:
    • Ensure the cassette is the correct type and is not bent, cracked, wet, or heavily contaminated.
    • Remove any foreign object or damaged cassette from the reader area only if it is externally accessible and permitted by your local procedure.
    • Confirm all reader covers/doors are fully closed.
    • Check the reader is powered, connected, and has completed startup.
  5. If your department permits it, perform a controlled restart:
    • Finish/eject any cassette first.
    • Close the application.
    • Power down the CR reader normally.
    • Wait about 30 to 60 seconds.
    • Power it on and allow it to fully initialize before scanning a known-good empty/erased cassette.
  6. If error 7095 returns, remove the reader from clinical use and call authorized service.
    Do not repeatedly feed cassettes, force a cassette, or open internal panels. The message itself indicates a service-level transport communication problem.

Information to give service

  • Exact code: 7095
  • Full wording: Screen transportation communication error
  • Reader/model and software version
  • Whether the fault occurs with all cassettes or only one
  • Whether it began after a jam, power interruption, cleaning, or moving the unit
  • Any unusual transport noises or failure to eject
The software visible in the image appears to be an Image Suite CR workflow. The error code is likely device-specific, so the manufacturer or local biomedical/radiology equipment service team should use the model-specific service manual rather than attempting internal repair.
This is a shared conversation. Sign in to Orris to start your own chat.