Handling Patients in the Casualty (Emergency Department) - India
1. Pre-Hospital Phase Preparation
Before the patient arrives, the casualty team should be ready:
- Pre-alert the team (doctor, nurse, paramedic) for serious incoming cases via ambulance (108 system)
- Ensure resuscitation equipment is functional: oxygen, suction, defibrillator, crash cart, IV fluids, intubation tray
- Arrange resuscitation bay/red area for critical patients
- Notify blood bank, OT, and relevant specialties if needed
2. Triage - The Cornerstone of Casualty Management
Triage is the immediate sorting of patients by priority. In Indian hospitals (per Delhi DGEHS and MoHFW guidelines), 4-color triage bands are applied to the patient's arm:
| Color | Priority | Condition | Area |
|---|
| RED | Immediate | Life-threatening, needs resuscitation NOW | Main Casualty Hall / Red Area |
| YELLOW | Urgent | Stable but needs surgery/treatment within 4-6 hours | Disaster Room / Yellow Area |
| GREEN | Delayed | Walking wounded, minor illness, ambulatory | Observation Room / Green Area |
| BLACK | Expectant / Dead | Dead on arrival or unsurvivable injuries | Mortuary |
AIIMS Triage Protocol (ATP) - RED Criteria (Trauma)
- Gunshot wounds
- Penetrating injury to thorax, abdomen, or neck
- Major crush injuries / vascular injuries
- Open long bone fractures, fracture pelvis
- Flail chest, open chest wound (sucking wound), pneumothorax
- Traumatic amputation above knee or elbow
- Worsening vitals: SpO2 <90%, SBP <90 mmHg, HR >100/min, RR >24/min, GCS falling
RED Criteria (Medical Emergencies)
- Acute chest pain (<24 hours)
- Suspected stroke within 24 hours of onset
- Acute-onset shortness of breath within 12 hours
- Anaphylaxis
- Severe pain (VAS >7)
- Sudden-onset severe headache
- Suspected acute coronary syndrome, aortic dissection, sepsis
3. Primary Survey - ABCDE Approach (With Simultaneous Resuscitation)
Every patient in the RED area undergoes rapid primary survey. Treat life-threatening problems as you find them.
A - Airway (with Cervical Spine Protection)
- Ask the patient "Are you OK?" - a verbal response confirms open airway
- If no response: look for foreign body, secretions, blood
- Interventions: jaw thrust (NOT chin-lift if c-spine injury suspected), suction, oropharyngeal/nasopharyngeal airway, intubation
- Apply cervical collar to all trauma patients until c-spine cleared
B - Breathing and Ventilation
- Expose chest, look for: tracheal deviation, symmetric chest rise, flail chest, sucking wounds
- Count respiratory rate (normal: 12-20/min)
- SpO2 monitoring - target >95%
- Treat: tension pneumothorax (needle decompression 2nd ICS MCL), open chest wound (3-sided occlusive dressing), flail chest (intubate + ventilate)
C - Circulation and Hemorrhage Control
- Apply direct pressure to external wounds immediately
- IV access - two large-bore cannulas (16G or 14G)
- Draw blood for investigations
- Fluid resuscitation: start IV fluids (Normal Saline / Ringer's Lactate)
- Check pulse quality, capillary refill, BP
- In hemorrhagic shock: permissive hypotension (SBP 80-90 mmHg) until bleeding controlled
- Alert blood bank for cross-match; give O-negative blood if needed emergently
D - Disability (Neurological Status)
- GCS (Glasgow Coma Scale) assessment - record E, V, M scores
- AVPU scale as rapid bedside tool: Alert / Voice / Pain / Unresponsive
- Check pupils: size, equality, reaction to light
- Blood glucose (finger prick RBS) - treat hypoglycemia immediately (25 ml of 50% Dextrose IV)
- Seizures: IV lorazepam or diazepam
E - Exposure and Environmental Control
- Completely undress the patient - look for hidden injuries, rashes, petechiae
- Log roll to examine the back
- Prevent hypothermia: warm blankets, warm IV fluids
- Note: "Exposure" is not just undressing - look everywhere
4. Adjuncts to Primary Survey
Order these simultaneously while resuscitating:
Mandatory for all major trauma:
- 12-lead ECG
- Chest X-ray (AP view, portable)
- Pelvic X-ray (AP view)
- E-FAST (Extended Focused Assessment with Sonography for Trauma) - bedside ultrasound for blood in abdomen/chest/pericardium
- NCCT Head if head injury
- Blood investigations: CBC, ABG, RFT, LFT, serum electrolytes, blood glucose, coagulation profile (PT/INR, aPTT), blood grouping and cross-matching
5. Secondary Survey
Only after primary survey is complete and the patient is stabilized:
- Head-to-toe examination - systematic evaluation from head to toe
- Detailed history: SAMPLE (Signs & Symptoms, Allergies, Medications, Past history, Last meal, Events)
- Re-examine for occult injuries
- Reassess vitals continuously
6. Medico-Legal Obligations (MLC) - Critical in India
In India, every casualty doctor has legal obligations:
Who is a Medico-Legal Case (MLC)?
- Road traffic accidents (RTA)
- Assaults, fights, injuries due to violence
- Burns, poisoning, snake/scorpion bites
- Suspicious circumstances (drowning, hanging, electrocution)
- Sexual assault (POCSO, Section 376 IPC)
- Brought in dead (BID) patients
MLC Procedure:
- Register the patient as MLC - assign MLC number
- Inform police immediately (nearest police station) - written intimation, DO NOT wait for police to arrive before treating
- Take consent from patient (if conscious) or guardian; if unconscious and alone, document and proceed with emergency treatment
- Prepare injury report - describe each injury precisely: site, size, shape, margins, depth, associated features. Use proper medico-legal terminology (abrasion, contusion, laceration, incised wound, etc.)
- Preserve evidence: clothes in separate sealed bags labeled and handed to police with acknowledgment
- Document date and time of all events
- Brought-in-dead (BID): register as MLC, inform police, send body to mortuary - do NOT hand over to relatives directly
Documentation essentials:
- Casualty card must note exact time of arrival, time of examination, findings, treatment given
- Doctor's full name in BLOCK LETTERS with stamp on every document
- All blood/urine samples in suspected poisoning sent to FSL (Forensic Science Laboratory) via police
7. Disposition from Casualty
Per MoHFW guidelines:
- Red area patients: priority admission - dispose within 1 hour (admit to ICU/ward/OT)
- Yellow area patients: dispose within 6 hours from arrival
- If disposal is delayed, routine admissions of that specialty may be blocked
- Transfer out to higher center: only after stabilizing vitals, with proper referral letter, accompanying staff, and equipment
8. Special Scenarios
Unconscious Patient
- Protect airway first (intubate if GCS ≤8)
- Glucose check immediately
- Rule out: hypoglycemia, opioid overdose (give naloxone), benzodiazepine overdose, stroke, meningitis
Poisoning / Overdose
- Identify poison (history from relatives, label)
- Do NOT induce vomiting in corrosive/petroleum ingestion
- Activated charcoal (50g) if within 1 hour and airway protected
- Specific antidotes: Naloxone (opioids), Atropine + Pralidoxime (organophosphate), N-acetylcysteine (paracetamol)
- Preserve gastric lavage sample, blood, urine for FSL
Snake / Scorpion Bite
- Immobilize limb, reassure, do NOT cut/suck wound
- Anti-snake venom (ASV) - 10 vials IV initially in confirmed snake bite
- Watch for anaphylaxis during ASV administration
Burns
- Fluid resuscitation: Parkland formula (4 ml/kg/% TBSA, half in first 8 hours)
- Analgesia (IV morphine), wound cover with clean dressing
- Foley catheter for urine output monitoring (target 0.5-1 ml/kg/hr)
Mass Casualty Incident (MCI)
- Activate hospital disaster plan
- Medical Superintendent is notified
- START triage used at field level
- Color-coded areas in casualty activated
- Call additional staff, blood bank put on alert, OTs cleared
9. Key Indian Legal Points
- You cannot refuse emergency treatment - Supreme Court ruling in Parmanand Katara case (1989) mandates immediate treatment regardless of MLC formalities
- Police intimation is the duty of the doctor, NOT a prerequisite for treatment
- Private hospitals too must provide first-aid stabilization before transfer
- Sexual assault victims: examination by female doctor preferred; preserve evidence per POCSO/IPC guidelines
Quick Reference Summary
Patient arrives in Casualty
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TRIAGE (RED / YELLOW / GREEN / BLACK)
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Primary Survey: A - B - C - D - E (with simultaneous resuscitation)
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Investigations (bloods, X-ray, ECG, E-FAST, NCCT)
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Is it Medico-Legal? → YES → Register MLC, Inform Police, Document
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Secondary Survey (head-to-toe, SAMPLE history)
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Definitive Care: ICU / OT / Ward / Discharge / Transfer