How to handle patients In casualty hospital India

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casualty patient management India emergency hospital protocol triage

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https://pmc.ncbi.nlm.nih.gov/articles/PMC7472824

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casualty management steps India hospital ABCDE primary survey medico legal MLC

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Here is a thorough guide on handling patients in a casualty (emergency department) in India, compiled from the MoHFW Standard Treatment Guidelines for Trauma, Delhi DGEHS Hospital Emergency Guidelines, AIIMS Triage Protocol (PMC7472824), and the Medicolegal Case Management Manual.

Handling Patients in the Casualty (Emergency Department) - India


1. Pre-Hospital Phase Preparation

Before the patient arrives, the casualty team should be ready:
  • Pre-alert the team (doctor, nurse, paramedic) for serious incoming cases via ambulance (108 system)
  • Ensure resuscitation equipment is functional: oxygen, suction, defibrillator, crash cart, IV fluids, intubation tray
  • Arrange resuscitation bay/red area for critical patients
  • Notify blood bank, OT, and relevant specialties if needed

2. Triage - The Cornerstone of Casualty Management

Triage is the immediate sorting of patients by priority. In Indian hospitals (per Delhi DGEHS and MoHFW guidelines), 4-color triage bands are applied to the patient's arm:
ColorPriorityConditionArea
REDImmediateLife-threatening, needs resuscitation NOWMain Casualty Hall / Red Area
YELLOWUrgentStable but needs surgery/treatment within 4-6 hoursDisaster Room / Yellow Area
GREENDelayedWalking wounded, minor illness, ambulatoryObservation Room / Green Area
BLACKExpectant / DeadDead on arrival or unsurvivable injuriesMortuary

AIIMS Triage Protocol (ATP) - RED Criteria (Trauma)

  • Gunshot wounds
  • Penetrating injury to thorax, abdomen, or neck
  • Major crush injuries / vascular injuries
  • Open long bone fractures, fracture pelvis
  • Flail chest, open chest wound (sucking wound), pneumothorax
  • Traumatic amputation above knee or elbow
  • Worsening vitals: SpO2 <90%, SBP <90 mmHg, HR >100/min, RR >24/min, GCS falling

RED Criteria (Medical Emergencies)

  • Acute chest pain (<24 hours)
  • Suspected stroke within 24 hours of onset
  • Acute-onset shortness of breath within 12 hours
  • Anaphylaxis
  • Severe pain (VAS >7)
  • Sudden-onset severe headache
  • Suspected acute coronary syndrome, aortic dissection, sepsis

3. Primary Survey - ABCDE Approach (With Simultaneous Resuscitation)

Every patient in the RED area undergoes rapid primary survey. Treat life-threatening problems as you find them.

A - Airway (with Cervical Spine Protection)

  • Ask the patient "Are you OK?" - a verbal response confirms open airway
  • If no response: look for foreign body, secretions, blood
  • Interventions: jaw thrust (NOT chin-lift if c-spine injury suspected), suction, oropharyngeal/nasopharyngeal airway, intubation
  • Apply cervical collar to all trauma patients until c-spine cleared

B - Breathing and Ventilation

  • Expose chest, look for: tracheal deviation, symmetric chest rise, flail chest, sucking wounds
  • Count respiratory rate (normal: 12-20/min)
  • SpO2 monitoring - target >95%
  • Treat: tension pneumothorax (needle decompression 2nd ICS MCL), open chest wound (3-sided occlusive dressing), flail chest (intubate + ventilate)

C - Circulation and Hemorrhage Control

  • Apply direct pressure to external wounds immediately
  • IV access - two large-bore cannulas (16G or 14G)
  • Draw blood for investigations
  • Fluid resuscitation: start IV fluids (Normal Saline / Ringer's Lactate)
  • Check pulse quality, capillary refill, BP
  • In hemorrhagic shock: permissive hypotension (SBP 80-90 mmHg) until bleeding controlled
  • Alert blood bank for cross-match; give O-negative blood if needed emergently

D - Disability (Neurological Status)

  • GCS (Glasgow Coma Scale) assessment - record E, V, M scores
  • AVPU scale as rapid bedside tool: Alert / Voice / Pain / Unresponsive
  • Check pupils: size, equality, reaction to light
  • Blood glucose (finger prick RBS) - treat hypoglycemia immediately (25 ml of 50% Dextrose IV)
  • Seizures: IV lorazepam or diazepam

E - Exposure and Environmental Control

  • Completely undress the patient - look for hidden injuries, rashes, petechiae
  • Log roll to examine the back
  • Prevent hypothermia: warm blankets, warm IV fluids
  • Note: "Exposure" is not just undressing - look everywhere

4. Adjuncts to Primary Survey

Order these simultaneously while resuscitating:
Mandatory for all major trauma:
  • 12-lead ECG
  • Chest X-ray (AP view, portable)
  • Pelvic X-ray (AP view)
  • E-FAST (Extended Focused Assessment with Sonography for Trauma) - bedside ultrasound for blood in abdomen/chest/pericardium
  • NCCT Head if head injury
  • Blood investigations: CBC, ABG, RFT, LFT, serum electrolytes, blood glucose, coagulation profile (PT/INR, aPTT), blood grouping and cross-matching

5. Secondary Survey

Only after primary survey is complete and the patient is stabilized:
  • Head-to-toe examination - systematic evaluation from head to toe
  • Detailed history: SAMPLE (Signs & Symptoms, Allergies, Medications, Past history, Last meal, Events)
  • Re-examine for occult injuries
  • Reassess vitals continuously

6. Medico-Legal Obligations (MLC) - Critical in India

In India, every casualty doctor has legal obligations:

Who is a Medico-Legal Case (MLC)?

  • Road traffic accidents (RTA)
  • Assaults, fights, injuries due to violence
  • Burns, poisoning, snake/scorpion bites
  • Suspicious circumstances (drowning, hanging, electrocution)
  • Sexual assault (POCSO, Section 376 IPC)
  • Brought in dead (BID) patients

MLC Procedure:

  1. Register the patient as MLC - assign MLC number
  2. Inform police immediately (nearest police station) - written intimation, DO NOT wait for police to arrive before treating
  3. Take consent from patient (if conscious) or guardian; if unconscious and alone, document and proceed with emergency treatment
  4. Prepare injury report - describe each injury precisely: site, size, shape, margins, depth, associated features. Use proper medico-legal terminology (abrasion, contusion, laceration, incised wound, etc.)
  5. Preserve evidence: clothes in separate sealed bags labeled and handed to police with acknowledgment
  6. Document date and time of all events
  7. Brought-in-dead (BID): register as MLC, inform police, send body to mortuary - do NOT hand over to relatives directly

Documentation essentials:

  • Casualty card must note exact time of arrival, time of examination, findings, treatment given
  • Doctor's full name in BLOCK LETTERS with stamp on every document
  • All blood/urine samples in suspected poisoning sent to FSL (Forensic Science Laboratory) via police

7. Disposition from Casualty

Per MoHFW guidelines:
  • Red area patients: priority admission - dispose within 1 hour (admit to ICU/ward/OT)
  • Yellow area patients: dispose within 6 hours from arrival
  • If disposal is delayed, routine admissions of that specialty may be blocked
  • Transfer out to higher center: only after stabilizing vitals, with proper referral letter, accompanying staff, and equipment

8. Special Scenarios

Unconscious Patient

  • Protect airway first (intubate if GCS ≤8)
  • Glucose check immediately
  • Rule out: hypoglycemia, opioid overdose (give naloxone), benzodiazepine overdose, stroke, meningitis

Poisoning / Overdose

  • Identify poison (history from relatives, label)
  • Do NOT induce vomiting in corrosive/petroleum ingestion
  • Activated charcoal (50g) if within 1 hour and airway protected
  • Specific antidotes: Naloxone (opioids), Atropine + Pralidoxime (organophosphate), N-acetylcysteine (paracetamol)
  • Preserve gastric lavage sample, blood, urine for FSL

Snake / Scorpion Bite

  • Immobilize limb, reassure, do NOT cut/suck wound
  • Anti-snake venom (ASV) - 10 vials IV initially in confirmed snake bite
  • Watch for anaphylaxis during ASV administration

Burns

  • Fluid resuscitation: Parkland formula (4 ml/kg/% TBSA, half in first 8 hours)
  • Analgesia (IV morphine), wound cover with clean dressing
  • Foley catheter for urine output monitoring (target 0.5-1 ml/kg/hr)

Mass Casualty Incident (MCI)

  • Activate hospital disaster plan
  • Medical Superintendent is notified
  • START triage used at field level
  • Color-coded areas in casualty activated
  • Call additional staff, blood bank put on alert, OTs cleared

9. Key Indian Legal Points

  • You cannot refuse emergency treatment - Supreme Court ruling in Parmanand Katara case (1989) mandates immediate treatment regardless of MLC formalities
  • Police intimation is the duty of the doctor, NOT a prerequisite for treatment
  • Private hospitals too must provide first-aid stabilization before transfer
  • Sexual assault victims: examination by female doctor preferred; preserve evidence per POCSO/IPC guidelines

Quick Reference Summary

Patient arrives in Casualty
        ↓
    TRIAGE (RED / YELLOW / GREEN / BLACK)
        ↓
Primary Survey: A - B - C - D - E (with simultaneous resuscitation)
        ↓
Investigations (bloods, X-ray, ECG, E-FAST, NCCT)
        ↓
Is it Medico-Legal? → YES → Register MLC, Inform Police, Document
        ↓
Secondary Survey (head-to-toe, SAMPLE history)
        ↓
Definitive Care: ICU / OT / Ward / Discharge / Transfer

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