Log into your account and go to Billing or Credits section.
Credits may be locked if your account has a payment issue - update your payment method.
Some credits expire and need to be renewed or claimed via a promo code.
If you can tell me which type of credits you're referring to, I can give you much more specific steps!
Orris credits
I'm Orris, your AI assistant — but I don't have a credits system built into me. I don't track, lock, or manage any kind of user credits on my end.
It's possible you're thinking of:
The platform or app that hosts me — credits may be managed there (check your account settings, billing, or subscription page on that platform).
A promo or referral code — if you received one, enter it in the app's billing or credits section.
A usage limit — if you've hit a usage cap, reaching out to the platform's support team would be the right step.
Could you check the app or website where you're using Orris? The credits/billing section there should have what you need. If you can share more details about what you're seeing, I'm happy to help further!
This is a shared conversation. Sign in to Orris to start your own chat.