Fundamental principles of bioethics, heading only
Types of communication with example
| Subtype | Description | Clinical Example |
|---|---|---|
| Oral/Spoken | Direct face-to-face speech | A physician explaining a diagnosis to a patient in the consultation room |
| Written | Documentation in text form | Writing discharge summaries, prescription orders, or referral letters |
| Formal | Structured, professional speech | Presenting a case during ward rounds using SBAR format |
| Informal | Casual, conversational | A nurse checking in on how a patient is feeling during routine care |
| Subtype | Description | Clinical Example |
|---|---|---|
| Body language (kinesics) | Posture, gestures, facial expressions | Nodding while a patient speaks to show attentiveness; leaning forward to show engagement |
| Eye contact | Degree and quality of gaze | Maintaining eye contact while taking history shows respect and builds trust |
| Touch (haptics) | Physical contact with appropriate context | A reassuring hand on the shoulder of an anxious patient receiving bad news |
| Paralanguage | Tone, pitch, pace, and volume of voice | Speaking slowly and gently when breaking bad news vs. urgently during a code |
| Proxemics | Use of physical space/distance | Sitting at eye level with a patient rather than standing above them to reduce power imbalance |
| Appearance | Dress and grooming | Wearing a white coat or scrubs signals professional identity and role |
Communication problems are the most frequently identified root cause of serious adverse events in hospitals, occurring in nearly three-quarters of cases. — Berek & Novak's Gynecology
Para verbal
paraverbal communication clinical medicine definition components examples
paraverbal communication components examples clinical
"Not what is said, but how it is said."
| Component | Definition | Clinical Example |
|---|---|---|
| Tone | The emotion or attitude carried in the voice — warmth, coldness, irritation, empathy | Speaking with a warm, calm tone when breaking bad news vs. a cold, detached tone that increases patient anxiety |
| Pitch | The highness or lowness of the voice | A high-pitched, rapid voice signals anxiety or urgency; a low, steady pitch conveys authority and calm |
| Volume (Intensity) | How loudly or softly you speak | Lowering the voice when discussing a sensitive diagnosis (e.g., cancer) to create privacy and safety; raising volume in an emergency code situation |
| Pace / Cadence | The speed and rhythmic flow of speech | Speaking slowly and clearly when explaining medication instructions to an elderly patient; speaking rapidly during trauma resuscitation |
| Inflection | Rising or falling pattern of the voice | A rising inflection on "You understand?" invites confirmation; a flat inflection on the same phrase may feel dismissive |
| Pauses / Silence | Strategic use of silence | Pausing after delivering a serious diagnosis allows the patient to absorb the information and respond |
| Timbre / Voice quality | The unique character or texture of the voice | A soothing, resonant voice during a painful procedure can reduce perceived pain and anxiety |
| Type | What it involves | Example |
|---|---|---|
| Verbal | The words chosen | "You have a benign cyst." |
| Paraverbal | How the words are delivered | Said slowly, gently, with a reassuring tone |
| Nonverbal | Body language and gesture | Leaning forward, maintaining eye contact, nodding |
This means a clinician who masters paraverbal communication significantly enhances therapeutic rapport even when words alone fall short.