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emergency triage systems ESI levels START SALT JumpSTART Manchester pediatric triage complete review

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Emergency Triage System - Comprehensive Exam Review for Emergency Physicians


1. Definition and Historical Background

The word triage derives from the French trier, meaning "to sort." The concept originated in military medicine - Napoleon's surgeon Baron Dominique Jean Larrey first systematized battlefield casualty sorting in the early 19th century to ensure those with the greatest chance of survival received care first.
In civilian emergency medicine, triage is the process of rapidly evaluating and prioritizing patients based on acuity of illness, severity of injury, and likelihood of benefit from immediate care - so that the right patient receives the right care at the right time.
"Triage, or sorting by acuity, is by definition an abbreviated decision-making process that can never be completely safe because of the limited information available, the lack of time invested, and the variety of presentations of illness and injury." - Rosen's Emergency Medicine

2. Core Principles of Triage

PrincipleExplanation
SpeedMust be rapid (under 2 minutes per patient at ED entrance)
AccuracyCorrect prioritization to avoid undertriage and overtriage
ReversibilityTriage decisions must be reassessed; not permanent
Resource awarenessPrioritization is always relative to available resources
Utility maximizationIn MCIs, do the "most good for the most patients"
Undertriage = assigning a lower acuity than warranted → greater risk of adverse events, patient harm. Overtriage = assigning a higher acuity than warranted → misuse of resources, may compromise care of other patients. The ACS-COT allows an undertriage rate of ≤5% and an overtriage rate of up to 50%.

3. Types of Triage Settings

A. Emergency Department (In-Hospital) Triage

Performed at the ED entrance by a trained triage nurse (sometimes physician). All patients arriving by any means - EMS, walk-in, police - must be triaged at the door. Even if prehospital triage was performed, re-triage at the ED entrance is mandatory.

B. Prehospital / Field Triage

Performed by EMS at the scene of an incident. Uses different algorithms than ED triage. The CDC provides the "Guidelines for Field Triage of Injured Patients" for single-incident trauma.

C. Mass Casualty Incident (MCI) / Disaster Triage

When the number of patients overwhelms available resources. Priorities and care standards shift dramatically. Goal: "the greatest good for the greatest number."

4. Emergency Department Triage Systems

4A. Emergency Severity Index (ESI) - USA Standard

Developed in the late 1990s by emergency physicians and nurses. Most widely used system in the United States. Uses a 5-level algorithm based on two factors: (1) acuity/patient stability, and (2) expected resource utilization.
ESI LevelLabelCriteriaTarget Time to Physician
1ImmediateRequires immediate life-saving intervention (e.g., intubation, defibrillation, CPR)Immediate
2EmergentHigh-risk situation; lethargy/disorientation; severe pain/distress; dangerous vital signs≤10 minutes
3UrgentStable vitals, but needs 2 or more resources (labs, imaging, IV, etc.)30 minutes
4Less UrgentStable; needs exactly 1 resource60 minutes
5Non-urgentStable; needs no resources (history + exam only)120 minutes
Source: Rosen's Emergency Medicine, 9th ed.
ESI Decision Algorithm (4 Decision Points):
  • Step A: Is this patient requiring an immediate life-saving intervention? → ESI 1
  • Step B: Is this a high-risk patient? Confused/lethargic/disoriented? In severe pain or distress? → ESI 2
  • Step C: How many resources will this patient require? (0 → ESI 5; 1 → ESI 4; ≥2 → ESI 3)
  • Step D: For ESI 3 patients, check vital signs. If vital signs fall in the "danger zone," consider escalating to ESI 2.
Resources for ESI counting include: labs (each panel counts as 1), ECG, imaging (each study = 1), IV fluids/medications, specialty consultations, simple procedure (laceration repair), complex procedure (LP, conscious sedation).
Key limitation: ESI is not recommended for MCI scenarios. Also requires experienced triage nurses - poor reliability across multiple countries when compared head-to-head with other systems.

4B. Manchester Triage System (MTS) - European Standard

Developed 1994-1996 by emergency nurses and physicians from 9 hospitals in Manchester, UK. Uses 54 clinical presentation flowcharts (discriminators) based on symptoms and signs, without requiring a presumptive diagnosis.
PriorityColorNameMaximum Wait Time
1RedImmediate0 minutes
2OrangeVery Urgent10 minutes
3YellowUrgent30 minutes
4GreenStandard60 minutes
5BlueNon-urgent120 minutes
How it works: The triage nurse selects the appropriate flowchart (e.g., "chest pain", "shortness of breath", "collapsed adult") and works through discriminators - specific clinical features that either are or are not present. The first discriminator met assigns the priority level. Discriminators include: airway compromise, shock, unconscious/unresponsive, severe pain (NRS ≥7), hot child, etc.
Advantages: Easy to learn, rapid application, specifies physician visit times, does not require diagnostic assumption. Validated in multiple European studies with sensitivity ~63%, specificity ~78-79%.

4C. Canadian Triage and Acuity Scale (CTAS)

Developed from the Australasian Triage Scale. Uses 5 levels with descriptors for acuity based on presenting complaint and vital sign abnormalities. Widely used in Canada.
LevelNameResponse Time
1ResuscitationImmediate
2Emergent15 minutes
3Urgent30 minutes
4Less Urgent60 minutes
5Non-urgent120 minutes

4D. Australasian Triage Scale (ATS)

Used in Australia and New Zealand. 5-level system. Category 1 = immediate, Category 5 = 120 minutes. Performance: valid, high sensitivity for critically ill patients.

5. Prehospital / Field Triage Systems

5A. START Triage (Simple Triage and Rapid Treatment)

The most widely used field triage system for adult MCIs in the United States. Designed to be completed in 30-60 seconds per patient. Assigns one of four color-coded categories.
The START Algorithm - "30-2-Can Do":
STEP 1: Ambulatory patients → WALKING?
        YES → Tag GREEN (Minor/"Walking wounded")

STEP 2: Non-ambulatory patients → Check RESPIRATIONS
        - No respirations → Reposition airway
            ○ Still no breathing → Tag BLACK (Expectant/Dead)
            ○ Resumes breathing → Tag RED (Immediate)
        - Respirations > 30/min → Tag RED (Immediate)
        - Respirations ≤ 30/min → Proceed to Step 3

STEP 3: PERFUSION (Radial pulse OR capillary refill)
        - No radial pulse OR cap refill > 2 sec → Tag RED (Immediate)
        - Pulse present OR cap refill ≤ 2 sec → Proceed to Step 4

STEP 4: MENTAL STATUS ("Can Do")
        - Cannot follow simple commands → Tag RED (Immediate)
        - Can follow simple commands → Tag YELLOW (Delayed)
START CategoryColorMeaningTreatment Priority
ImmediateRedLife-threatening but salvageableTreat first
DelayedYellowSignificant injury; can wait 45-60 minTreat second
MinorGreenMinor/"Walking wounded"Treat third
Expectant/DeadBlackUnsurvivable or deadComfort care only
Interventions at START: Limited to (1) manually opening airway and (2) controlling external hemorrhage only. Do NOT perform full resuscitation at triage.

5B. JumpSTART Triage (Pediatric MCI - <8 years or <25 kg)

Modification of START for children, developed by Dr. Lou Romig. Key differences from START:
  • Respiratory rate threshold: 15-45 breaths/min is normal (not >30)
  • Apneic children: Give 5 rescue breaths before tagging black (children may have respiratory-driven apnea that is reversible)
  • Mental status: Uses AVPU (Alert, Voice, Pain, Unresponsive) instead of "Can Do"
  • Perfusion: Uses peripheral pulse rather than capillary refill (less reliable in kids)

5C. SALT Triage (Sort, Assess, Lifesaving interventions, Treatment/Transport)

Developed by the CDC through expert consensus. Considered a comprehensive upgrade to START for MCIs.
Two-step process:
Step 1 - SORT (Global):
  • Command all who can walk to move to a designated area → Minor (Green)
  • Wave/purposeful movement but cannot walk → Assess next
  • Still/apparent death → Assess last
Step 2 - ASSESS (Individual): For each patient, perform Lifesaving Interventions (LSI) first if needed:
  • Control major hemorrhage (tourniquet)
  • Open airway (manual/NPA)
  • Chest decompression (tension pneumothorax)
  • Auto-injector antidotes (chemical/biological agents)
Then categorize:
CategoryCriteria
Immediate (Red)LSI likely to be beneficial; immediately life-threatening
Delayed (Yellow)Not immediately life-threatening; can wait
Minimal (Green)Minor injuries; "walking wounded"
Expectant (Gray)LSI unlikely to be beneficial; unsurvivable or resource-prohibitive
Dead (Black)Not breathing after airway repositioning
SALT vs. START: SALT permits more interventions (tourniquet, needle decompression, antidotes) at the triage step and uses a separate "expectant" category distinct from "dead."

5D. CDC Field Triage Guidelines (Single-Incident Trauma)

For individual trauma (not MCI), the CDC guidelines use a 4-step stepwise algorithm to determine transport to the appropriate trauma center level:
Step 1 - Vital Signs:
  • GCS <14, SBP <90 mmHg, RR <10 or >29/min → Transport to highest level trauma center
Step 2 - Anatomic Criteria:
  • Penetrating injury to head/neck/torso/proximal limbs, flail chest, two or more proximal long bone fractures, paralysis, open/depressed skull fracture, pelvic fracture, crushed/degloved/mangled extremity, amputation proximal to wrist/ankle
Step 3 - Mechanism of Injury:
  • Fall >20 feet (adult), >10 feet or 2-3x child's height (child), motorcycle crash >20 mph, auto crash with ejection, pedestrian struck by car, intrusion into passenger compartment >12 inches (occupant side)
Step 4 - Special Considerations:
  • Age >55, anticoagulant use (lower threshold), pregnancy >20 weeks, burns with trauma, end-stage renal disease, EMS clinical judgment

6. Disaster Triage Color Tags and the SALT Color System

ColorPriorityCategory
Red1stImmediate - life-threatening but survivable
Yellow2ndDelayed - serious but stable for 45-60 min
Green3rdMinor - "walking wounded"
Black4thExpectant/Dead - unsurvivable OR biological death
The classic US system uses 4 color categories (Red, Yellow, Green, Black). SALT adds a Gray/White expectant category to distinguish "will die even with resources" from biological death.

7. Triage Team Composition (Hospital-Based)

Per Tintinalli's Emergency Medicine:
  • Emergency physician (in command, identified by colored vest or garment)
  • ED nurse (performs assessment)
  • Admitting/medical records clerk (documentation, tagging)
In extraordinary situations, multiple triage teams may be needed. The triage physician should understand all triage options and available resources (treatment areas, surge capacity, diversion status).
Documentation: Each patient receives a colored band or disaster tag recording:
  • Patient name/identification
  • Triage category
  • Triage destination within the hospital
  • Time of triage

8. Pediatric Special Considerations in Triage

  • Children are not small adults - normal vital signs differ by age; triage systems must account for age-specific ranges
  • ESI v4 adds fever as a pediatric-specific triage criterion for children <36 months
  • JumpSTART modifies START for physiological differences (higher respiratory rates, respiratory-driven arrest)
  • Pediatric CTAS (PaedCTAS) is validated for children
  • Children have higher rates of undertriage in adult systems - be vigilant
  • Developmental stage affects pain assessment - use age-appropriate scales (FLACC, Wong-Baker FACES)

9. Special Populations in ED Triage

PopulationKey Triage Considerations
Elderly (>65)Higher risk; may not mount normal physiologic response; anticoagulants; lower GCS threshold
PregnantTwo patients; >20 weeks → left lateral tilt; fetal monitoring after trauma
ImmunocompromisedFever may be absent; sepsis can be subtle
Mental health / BehavioralSafety assessment (suicidality, violence risk); private room
Sexual assaultHigh priority per Dept. of Justice; private room; do not bathe/change clothing; preserve forensic evidence

10. Triage Errors: Undertriage vs. Overtriage

UndertriageOvertriage
DefinitionAssigned lower acuity than warrantedAssigned higher acuity than warranted
RiskPatient harm, delayed care, deathResource waste, crowding, harm to other patients
Acceptable rate≤5% (ACS-COT standard)Up to 50% (acceptable)
Common causesAtypical presentations, inexperience, distractionProtective reflex, inexperienced triage staff
Triage assessment is an important contributor to process failures and adverse events. Beyond treatment delays, an incorrect triage category can create a cognitive bias in treating clinicians - anchoring the entire care team to a wrong diagnosis framework (Rosen's Emergency Medicine).

11. Comparison Table of Major Triage Systems

FeatureESIMTSCTASSTARTSALT
SettingEDEDEDMCI FieldMCI Field
Levels55545
BasisAcuity + ResourcesSymptom flowchartsAcuityPhysiologyPhysiology + LSI
CountryUSAEuropeCanadaUSAUSA (CDC)
Pediatric versionESI v4paedMTSPaedCTASJumpSTARTPediatric SALT
Time per patient~1-2 min<2 min~2 min30-60 sec~30-60 sec
Allows LSI at triage?NoNoNoAirway + hemorrhage onlyYes (tourniquet, decompression, antidotes)

12. Process Improvement and Quality Metrics in Triage

  • Door-to-triage time: Time from patient arrival to initial triage assessment. Target ≤10 minutes (most systems aim <5 minutes for any patient)
  • Door-to-physician time: ESI 1 = immediate; ESI 2 = ≤10 min; ESI 3 = ≤30 min
  • Left without being seen (LWBS) rate: Reflects triage effectiveness and flow
  • Triage accuracy audits: Regular review of triage categories vs. final disposition (admission, ICU, discharge)
  • Inter-rater reliability: Measured by Cohen's kappa (κ). ESI and MTS moderate overall agreement (κ ~0.5); individual high-acuity levels have better agreement

13. High-Yield Exam Points Summary

  1. ESI Level 1 = immediate life-saving intervention needed (intubation, defibrillation)
  2. ESI Level 2 = high-risk, lethargic, dangerous vital signs - see in ≤10 minutes
  3. ESI Levels 3/4/5 are determined by resource count, not just severity
  4. START uses the "30-2-Can Do" mnemonic (30 breaths/min, 2 sec cap refill, Can Do commands)
  5. JumpSTART gives 5 rescue breaths to apneic children before tagging black
  6. SALT uniquely allows LSIs (tourniquet, needle decompression, antidotes) at triage step
  7. Undertriage ≤5% is the ACS-COT standard; overtriage up to 50% is acceptable
  8. MTS uses 54 symptom-based flowcharts; does NOT require a diagnosis
  9. Triage interventions in MCI = airway opening + hemorrhage control ONLY (no full resuscitation)
  10. Black tag in MCI includes: full cardiac arrest, burns >95% BSA, septic shock with minimal survival chance, and those expected to die regardless of optimal care
  11. The triage physician leads the team and must know all treatment options and in-hospital capacity
  12. Triage is not permanent - patient condition must be reassessed at the casualty clearing area

Sources: Tintinalli's Emergency Medicine: A Comprehensive Study Guide, 9th ed. | Rosen's Emergency Medicine: Concepts and Clinical Practice, 9th ed. | Current Surgical Therapy, 14th ed. | CDC Guidelines for Field Triage of Injured Patients (2011) | AHRQ ESI Implementation Handbook 2020
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